A worldwide network of multi-service stations to meet the daily needs of our customers
At Total, we’re continuously expanding our network of service stations throughout the world in order to be closer to our four million daily customers. Becoming “homes away from home”, our 16,000 stations offer them quality products and services tailored to their needs. Furthermore, in keeping with our goal of becoming the responsible energy major, we’ve decided to transform our stations to improve their energy efficiency and make them more environmentally friendly.
General view of the Aurach TOTAL service station in Germany
The Pasar Minggu service station, Jakarta, Indonesia.
14th Avenue service station in South Africa. The Total network consists of close to 4,300 service stations in 36 African countries.
Our stations offer much more than just fuel. Bonjour store in a TOTAL service station on the island of Mauritius.
The Rivesaltes service station in France is equipped with solar panels for improved energy efficiency.
A community network throughout the world
We are always striving to get closer to our customers by adapting to the diversity of their individual needs.
Our network consists of 16,000 service stations in 66 countries, situated in city centers, suburban areas and along major roads and highways. This includes the European AS24 network devoted to heavy goods vehicles, with its 770 stations located throughout 28 countries. We can thus supply and support private and commercial vehicles alike in their travels.
We are also present in Africa, where we have been involved in distribution for more than 80 years. We are the leading distributor of petroleum products with 4,300 stations located throughout 36 countries, and we continue to expand our network on the African continent to support mobility.
Full service for all
To meet the needs of four million daily customers, Total is diversifying the line of products and services offered at its stations, which are turning into “homes away from home”. We've opened our network to partners providing food service, fast car maintenance and car washes, and even to community businesses. Stopping at a station becomes a useful visit as well as a moment to stretch your legs.
In addition, our teams are committed to offering innovative, quality services every day, which are always tailored to the needs of our customers. In Africa, for example, where more than 70% of the population is equipped with a mobile phone, Total offers m-payment and money transfer solutions in partnership with providers such as Orange and Airtel. This service already exists in 20 African countries and will soon be expanded to 10 others.
We also distribute a complete line of solar lamps and kits in regions where access to electricity is not a given.
And to go even further, we've developed the TOTAL app for smart phones. Available in seven languages, it suggests routes and indicates the location of our stations and the services they provide.
Service stations as promoters of responsible energy
At our stations, we make eco-efficient products available to our customers. Offering responsible energy also means reducing our own stations’ energy consumption. Our station in Onigbagbo, Nigeria is equipped with solar panels, making it the first self-powered station in West Africa. In Berlin-Schönefeld, Germany, our station is completely powered by a combination of fully renewable energies (solar, wind and hydrogen).
Our goal within the next five years is to equip 5,000 TOTAL stations with solar panels. This project is equivalent to installing approximately 200 megawatts of power and represents an investment of close to 300 million dollars. In doing this, We will be able to reduce our CO2 emissions by 100,000 metric tons per year.
In addition, our TOTAL Wash centers also stand by our commitment to eco-responsibility since 150 of these facilities recycle close to 75% of the water they use.